Guest support (HR 3)

Fuente: https://bit.ly/2IZrHbv

Airbnb has lots of tools to help their costumers and solve any doubth or question that they have about the brand or about the services which the company offers in their own web page as we can see in this screenshot:

Fuente: https://bit.ly/2kE4Bsj

But this tools are not the only support that Airbnb provide to their costumers, The company has another web site where they only offer support to the hosts and guests of Airbnb. There, they could answer anything, ask for every service that they could need while they are using the services of the brand, and if they have any problem, they could get any help they could need.

This other web page it is called HostTonight, and this offers a support services for costumers of Airbnb. This tool want it to make the costumer feel like home, they are always available to help their guests with any problem in their time as a guest in an Airbnb house and it is really easy to use.

This service also include the support to get information about the airport and flights, tourism in the city that you visit, exchange of money and also information of how to get the place by local transportation and in the way back home.

This webpage has also his own tools as we can see in the following screenshot:

Fuente: https://bit.ly/2ne9TwV